All Systems Operational

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All known incidents with our services will be listed here. Please contact us through https://customer.cloudsuite.com if you are experiencing an issue which is not listed.

Uptime over the past 90 days. View historical uptime.
CloudSuite Platform ? Operational
90 days ago
100.0 % uptime
Today
CloudSuite API Operational
90 days ago
100.0 % uptime
Today
Payment providers Operational
90 days ago
100.0 % uptime
Today
CloudSuite Ordering Service Operational
90 days ago
100.0 % uptime
Today
CloudSuite Discovery Service Operational
90 days ago
99.98 % uptime
Today
CloudSuite Test environment Operational
90 days ago
100.0 % uptime
Today
CloudSuite Payment Service Operational
90 days ago
100.0 % uptime
Today
CloudSuite CMS Operational
90 days ago
99.8 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 20, 2025

No incidents reported today.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
Discovery service partial outage
Resolved - This incident has been resolved.
Oct 15, 10:50 CEST
Monitoring - The fix has been implemented. Our team is now monitoring the results.
Oct 14, 16:04 CEST
Investigating - Dear customer,

We’re currently experiencing an issue affecting the Discovery Service, which may result in reduced availability. Our team has identified the problem and is actively working to resolve it. We’ll share updates as soon as more information becomes available. Thank you for your patience and understanding.

Kind regards,

Remco Eijssen
CloudSuite Support
Oct 14, 15:01 CEST
Oct 14, 2025
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025
CMS unavailable due to authentication failure
Resolved - This incident has been resolved.
Oct 6, 14:45 CEST
Update - We are continuing to monitor for any further issues.
Oct 6, 09:16 CEST
Monitoring - The fix has been implemented and the services are back online. Engineers are now monitoring the results.
Oct 6, 09:16 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 6, 09:00 CEST
Investigating - We are currently investigating an issue that's preventing our customers from connecting to the authentication mechanism required to access the CMS. As a result, CMS access is currently unavailable.

Our team is actively working to identify the root cause and restore normal services as soon as possible. Updates will be provided here as more information becomes available. Thank you for your patience.

Kind regards,
Remco Eijssen
Customer Support
Oct 6, 08:34 CEST
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