All Systems Operational

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All known incidents with our services will be listed here. Please contact us through https://customer.cloudsuite.com if you are experiencing an issue which is not listed.

CloudSuite Platform ? Operational
90 days ago
100.0 % uptime
Today
CloudSuite API Operational
90 days ago
100.0 % uptime
Today
Payment providers Operational
90 days ago
100.0 % uptime
Today
CloudSuite Ordering Service Operational
90 days ago
99.99 % uptime
Today
CloudSuite Discovery Service Operational
90 days ago
100.0 % uptime
Today
CloudSuite Test environment Operational
90 days ago
99.55 % uptime
Today
CloudSuite Payment Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 6, 2025

No incidents reported today.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Completed - The scheduled maintenance has been completed.
Jun 25, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 23:00 CEST
Scheduled - We would like to inform you about scheduled maintenance on our systems. The scheduled maintenance will take place on Tuesday, June 24, between 11:00 PM and 1:00 AM (CEST).

We will be updating the database software of your CloudSuite environment to a new version. This update is essential to enable new features, apply bug fixes, and improve overall system stability and performance.

We expect minimal impact. During the update, there may be a brief interruption in database connections, typically lasting no longer than one minute.

During the update, all services that rely on the database — including the webshop(s), CMS, and API — will be temporarily unavailable. This downtime is necessary to minimize the risk of data loss.

Once the maintenance is completed, we will verify that all services are functioning correctly, and your CloudSuite environment will be fully operational again.

Thank you for your understanding!

Kind regards,

Remco Eijssen
CloudSuite Support

Jun 19, 12:12 CEST
Jun 24, 2025
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.